Shutterbug Photo Mall

One of the great things about my job is the customer interaction. People know that they might be able to save a buck or two buying online. What they cannot get online is a friend to talk to. I am reminded of this on a daily basis.

My office sits at the back of the camera store. I have a door that opens into the store. I can shut it if the need arises, but most of the time it is wide open. Customers can come in and peek through the door. They can see me writing this blog, shuffling paper work etc. and often they will come in and talk.

I have a couple extra chairs in my office. Almost on a daily basis customers will come in and take a seat. The conversations always start about photography but often stray into religion, politics, family situations etc. This might annoy managers in some businesses, but I enjoy it. I am thankful that people often come in and talk to me about the fight they had with their boss or the straight A report card their kid just received.

By supporting your local camera store (and other local businesses) you get more than just merchandise to take home. You get friends to come in and talk to. We appreciate it when you spend some money in our store. But we don’t require it. Sometimes it is nice to just sit down and talk. But more times than not, those relationships do lead to purchases. By building these relationships we also get repeat business. These relationships also grow to include not just the initial customer, but also their friends, families, neighbors and co-workers. When you treat one customer like family they will tell others.

So if you come into my store and see me working in my office, don’t be afraid to interrupt. Come in and have a seat. Ask me about that new camera that you just heard about. We can also talk about your family or even politics. You can even bring me a sandwich if you want! My door is always open!

Kevin Autry

P.S. Try calling B&H and talk to them about your kids!

Welcome to our new and improved website. My name is Kevin Autry. I am the manager of the camera store here at Shutterbug Photo Mall. In this blog I will try to keep you up to date on what is going on here at Shutterbug Photo Mall. This new website is among the first of the changes going on here. It is a work in process and many new items, services and informational links will be added in the future. We plan to do product reviews as well. If you have any suggestions or comments please e-mail me at kevin@sbphotomall.com.

We are South Central Kentucky’s only photo specialist. We will not rest on that however. We want to continue to grow and be able to offer more products, more services and more choices to our customers. Our photo lab is not just Bowling Green’s best lab, but has also been recognized as one of top labs in the country. Our camera store will continue to offer the latest and best equipment. We are price competitive in both the lab and the camera store. We can sell you the equipment, teach you how to use it, and do your prints. No one else in the area can do that!

We look forward to growing with you. Stay tuned for future announcements.

Kevin Autry